Innago Property Management Software Review

Innago is landlord software with one price: free. Its pricing page says "No monthly fee. No setup fee. No contract." (Innago pricing). This Innago review explains how a free product pays for itself, what you get, what is not published, and who should look elsewhere. For the plan detail and how Innago compares on price, see Innago pricing.

What is Innago and how does it make money?

Innago covers the everyday jobs of a self-managing landlord: listings, applications and screening, online lease signing, online rent payments, maintenance requests, expense reports, renters insurance and integrations (Innago features; feature list). It earns from tenants, not landlords. In its words: "when a tenant pays a bill via ACH, they pay an additional $2 fee. If they pay with a card, they pay an additional 2.99%. That said, landlords can take on the cost of these fees if they want to." (Innago). Applicants pay $30 for credit and criminal reports or $35 with eviction history (Innago).

What a tenant pays over a year

Computed from Innago's published tenant fees ($2 per ACH payment, 2.99% per card payment) and a $1,500 monthly rent used as an example. Twelve payments a year per unit.

For a tenant paying by bank, $24 a year is modest. Card payments are another matter: at $1,500 rent, 2.99% is $44.85 a month. If you want tenants to pay nothing, Innago lets you absorb the fees, which turns a free product into one that costs you roughly what a cheap paid plan would. Encouraging bank payments keeps the cost low for everyone.

Innago tenant screening

Screening is part of the application. Innago's application builder lets you "ask the questions that matter most to you" and request uploads such as paystubs (Innago). The applicant pays $30 or $35. Innago's pricing page does not show which credit bureau supplies the report or a sample report, so ask before you rely on it. If an applicant is denied based on the report, the steps on our tenant background check page apply, and some states cap application fees; see rental application fee laws.

The low screening price helps where states cap fees, but it is still above New York's $20 limit, and Massachusetts and Vermont do not allow application fees at all; in those states you would pay for the report yourself or not charge one.

Listings and syndication

Innago says its "listing feature is completely free! There's no monthly fee or cost per listing." (Innago). Its listing page does not name every site it posts to, so check that your local market's main rental sites are covered.

Is Innago legit and safe?

It publishes how it earns money, which is the right question to ask of any free product, and that model (tenant payment and screening fees, plus renters insurance "priced individually" (Innago)) is the same one several free landlord apps use. What it does not publish on its pricing page is the detail: the page shows the headline line only, with fees explained on comparison pages.

Innago compared with other free landlord apps

Each figure from that company's own pricing or fee page, read November 2, 2026. Hemlane lists rent collection with "$0 ACH fees" as a Basic plan feature ($28 plus $2 a unit a month on annual billing, $34 plus $2.50 billed monthly).

Innago's bank fee sits between Zillow's free bank payments and Avail's $2.50. Its card fee is a little higher than Zillow's 2.95% for credit cards, and on a typical rent it costs a tenant more than Zillow's $9.95 flat debit fee ($44.85 on $1,500 rent). Where Innago stands out is screening: $30 or $35 is below Zillow's and Hemlane's $40; Avail does not publish a single price.

Tenant fees at 1, 5, 10 and 20 units

Computed from Innago's $2 ACH and 2.99% card fees, 12 payments a year per unit, $1,500 rent per unit as the example.

Read this table as the cost of "free". If you choose to absorb the bank fee so tenants pay nothing, a 10-unit landlord pays $240 a year, more than RentRedi's $144 flat annual plan. If tenants pay, the cost is theirs, and steering them to bank payments rather than cards is the single biggest saving: at 10 units, all-card rent would cost tenants $5,382.00 a year.

Bank-payment fees on free landlord apps

Per-payment fees from each company's own pricing pages, read November 2, 2026; 12 bank payments a year per unit.

Innago ties TurboTenant's free plan on bank fees and comes in below Avail's free plan. Zillow Rental Manager charges tenants nothing for bank payments but bundles its own screening package. The difference between these free apps is therefore less about price and more about which features you need: Innago's custom application builder and free listings, or a specific screening bureau elsewhere.

Free Innago or a low-cost paid plan?

From each company's pricing or comparison page, read November 2, 2026.

A paid plan does not automatically remove tenant fees: TenantCloud still charges tenants for bank payments. Innago's model is cheapest for you and middle-of-the-road for tenants, which is why it suits landlords who want to keep software costs at zero.

Innago pros and cons

Who should pick Innago, and who should not

The short version: Innago fits owners who would rather tenants carry a $2 bank fee than pay a subscription themselves, and who are happy to confirm fee details inside the app because the pricing page shows only the headline.

• Pick it if you have a few units, want $0 software and your tenants pay by bank.
• Look elsewhere if you want tenants to pay nothing and do not want to absorb fees: Zillow Rental Manager and Hemlane list free bank payments for tenants.
• Look elsewhere if accounting matters most: Stessa and Baselane are built around bookkeeping.

Questions to ask Innago

1. Which bureau supplies the screening report, and can I see a sample?
2. How long do bank payments take to reach my account?
3. Can I cover the ACH fee but leave card fees with tenants?
4. Which listing sites does syndication reach in my area?

Innago alternatives