TurboTenant Review: Is It Legit and Worth It for Landlords?

TurboTenant is landlord software for people who manage their own rentals. Its pricing page says it is "Trusted by over 1 million self-managing landlords – from 1 to 50 doors" (TurboTenant), and its FAQ adds that "Most of our users have between 1 – 50 units." This TurboTenant review looks at what you actually get, who pays each fee, the contract terms in its Terms of Use, and where it fits against other small-landlord tools. Exact plan prices by unit count are on the separate TurboTenant pricing page.

TurboTenant review: the short verdict

TurboTenant is a sound choice for a landlord with a handful of units who wants listings, applications, screening and rent collection in one app without paying a subscription. The free plan is real: TurboTenant says "you can really access all of TurboTenant for $0, forever" (pricing FAQ). The trade-off is that renters carry most of the cost. On the Free plan they pay $55 for screening and a $2 fee on each bank-transfer rent payment. Pro, at $199 a year for 1 to 10 units, cuts screening to $45 and makes bank transfers free.

How TurboTenant works for landlords

Listings on the free plan are reviewed in up to 48 hours and on paid plans in less than 24 hours (plan comparison). TurboTenant's lease tool will "Build, e-sign and store state-specific leases" and it offers 50 state templates (lease page); creating and signing leases online is listed as an Essentials feature. Pro is pitched as "Run your rentals like a business," with income verification, fraud detection and "One-click tax-ready reports" (pricing page).

Is TurboTenant legit?

Yes, on the evidence of its own published terms and products. The software is run by TurboTenant, LLC, and the footer of its site links to a page on avoiding scams in rental housing (site footer). Screening reports come from a major bureau: "Each report includes a TransUnion credit report with a score and score factors," plus a nationwide criminal background check and an eviction check covering all 50 states (screening page). Before a report is pulled, the applicant must approve the request, verify their identity and pay (TurboTenant).

That said, being a legitimate company does not make every listing on it genuine. Renters should apply only after seeing the unit, and landlords should never ask for money outside the platform. If a report leads you to turn someone down, the Fair Credit Reporting Act notice rules on our tenant background check page apply to you, whichever service ran the report.

TurboTenant tenant screening: what the report covers and who pays

TurboTenant tells landlords: "With TurboTenant the applicant pays $45 or $55 depending on the landlord’s plan, and the landlord pays nothing." (screening page). The renter pays when they apply, or, if you screen someone without an application, "the tenant will pay the fee when they verify their identity for the screening report" (pricing FAQ). You can choose to pay it yourself, which TurboTenant says "often happens when a landlord has already collected a fee or if there are fee restrictions that apply to the property." Some states do restrict these fees; see rental application fee laws by state.

Most reports take 1 to 3 days, and some come back the same day (TurboTenant). The clock starts only when the applicant finishes their part, so asking applicants to verify during the application is the fastest route.

Fees renters and landlords pay on TurboTenant

From the "What Your Renters Pay" section and plan comparison on TurboTenant's pricing page, read November 2, 2026. The page shows the $45 screening price and free bank transfers under a "For Pro Landlords" tab, and $55 and a $2 bank-transfer fee under a "Free" tab; it does not list renter fees for Essentials, whose plan column is marked "Lower Screening Fees."

What a year on TurboTenant costs: four examples

Computed from TurboTenant's published prices: the plan's yearly price for that unit count, plus $2 for each of 12 monthly bank-transfer payments per unit where that fee applies. Card payments (3.49%), screening and optional add-ons are left out because they depend on what each renter chooses.

At 5 units on the Free plan renters pay $120 a year in bank fees; Pro costs $199 and removes them. Essentials is left out because TurboTenant does not print its renter fees. Past 10 units, Pro moves to the 11 to 30 tier at $399 a year.

Contract, renewal and refunds

• No contract for the software. "Whether you’re a free or paid user, you’ll never be asked to sign a contract." (pricing FAQ)
• Paid plans renew every year. Under the Terms of Use the subscription "shall automatically renew" for one additional year at a time, and TurboTenant sends a renewal reminder 30 days before (Terms of Use).
• No refunds. "All Subscription Fees are non-refundable." (Terms of Use) You can turn off renewal at any time in your account settings and keep access until the paid year ends (Terms of Use).
• Autopilot (full service). TurboTenant also manages rentals for a flat fee, subscribed unit by unit; a standalone tenant placement service is a one-time $1,500 (pricing FAQ). The monthly Autopilot price is not published on the pricing page; it asks you to call. Owners on Autopilot sign a management agreement that can be cancelled at any time.

TurboTenant pros and cons for landlords

Questions to ask before you sign up

1. Which plan am I on, and will my applicants pay $45 or $55 for screening?
2. Do I want renters to pay the $2 bank-transfer fee, or is Pro worth it to remove it?
3. Does my state or city limit what an applicant can be charged?
4. How many units will I have next year, and which price tier does that put me in?
5. If I upgrade, when does the yearly renewal fall, and have I set a reminder?

TurboTenant alternatives

Comparing the free options side by side? See free property management software and tenant screening services compared.